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Room Attendant

2 months ago


North Wales Pennsylvania, United States Staybridge Montgomeryville Full time

Job Overview:
$16 per hour Weekend availability required.

Información disponible en español a continuación.


A Room Attendant is primarily tasked with ensuring that guest accommodations, hallways, and communal areas within the hotel are kept clean and inviting. This role involves daily servicing of guest rooms in line with hotel protocols, stocking the housekeeping cart with necessary supplies, changing bed linens, and replenishing guest room amenities while adhering to company standards and safety/security guidelines.

Occasionally, this position may also entail performing 'deep cleaning' tasks within guest rooms alongside preventative maintenance duties.


El Asistente de Habitaciones tiene la responsabilidad de mantener limpias y atractivas las habitaciones de los huéspedes, los pasillos y las áreas comunes del hotel, limpiando las habitaciones diariamente de acuerdo con los procedimientos del hotel, abasteciendo el carro de limpieza con suministros, cambiando la ropa de cama y reabasteciendo las amenidades de las habitaciones, siguiendo las normas de la empresa y los procedimientos de seguridad.

En algunas ocasiones, esta función también puede implicar realizar actividades de 'limpieza profunda' dentro de las habitaciones de los huéspedes junto con tareas de mantenimiento preventivo.


Key Responsibilities:

Qualifications:
A high school diploma or equivalent is preferred, along with experience in hospitality or a related field.


This role requires a keen attention to detail and the ability to communicate effectively with guests and team members, both verbally and in writing.

Must be capable of conveying information and ideas clearly.

Must be able to quickly and accurately assess and choose among various courses of action.

Must perform well in high-pressure situations.

Se prefiere un diploma de secundaria o equivalente, así como experiencia en la industria hotelera o un campo relacionado.

Este puesto requiere un alto nivel de atención al detalle y la capacidad de comunicarse de manera efectiva con los huéspedes y compañeros de equipo, tanto verbalmente como por escrito.

Comunicar información e ideas de manera clara.

Evaluar y seleccionar rápidamente las mejores opciones de acción.

Desempeñarse bien en situaciones de alta presión.

Essential Duties:
Engage with guests and colleagues in a friendly, service-oriented manner.


Maintain consistent attendance in accordance with Aimbridge Hospitality standards as required by scheduling, which may vary based on hotel needs.


Uphold high standards of personal appearance and grooming, including wearing the appropriate uniform and name tag while on duty (as per brand standards).

Adhere to Aimbridge Hospitality standards and regulations at all times to promote safe and efficient hotel operations.

Thoroughly clean and restock the designated number of guest rooms during each shift.

Complete all pre-cleaning tasks, including but not limited to preparing the housekeeping cart with guest supplies, cleaning products, and linens.

Remove all waste and soiled linens from guest rooms.

Perform additional tasks as assigned by the supervisor or manager.

May be required to disassemble furniture or items in guest rooms to facilitate deep cleaning.


Deep cleaning tasks may include, but are not limited to, changing air conditioning filters, cleaning AC coils, touching up paint on walls/moldings, addressing scratched furniture, or rehanging sliding doors.

Mantener un trato cordial y servicial hacia los clientes y entre los empleados.


Presentarse regularmente al trabajo de acuerdo con las normas de Aimbridge Hospitality y según lo exija el programa de trabajo, que variará según las necesidades del hotel.

Mostrar una apariencia personal e higiene impecables, lo que incluye usar adecuadamente el uniforme y la placa con el nombre (según las normas de la marca).

Cumplir en todo momento con las normas y regulaciones de Aimbridge Hospitality para fomentar operaciones hoteleras seguras y eficientes.

Limpiar y surtir completamente las habitaciones requeridas en cada turno.


Completar todas las tareas de limpieza previa, que incluyen, entre otras, la preparación del carro de limpieza con artículos para los huéspedes, productos de limpieza y ropa de cama.

Eliminar todos los desechos y la ropa de cama sucia de las habitaciones.

Realizar otras tareas según lo asignado por el supervisor o gerente.

Puede ser necesario desmontar muebles o artículos en la habitación de huéspedes para realizar una limpieza profunda.


Las tareas de limpieza profunda pueden incluir, entre otras, cambiar el filtro de aire acondicionado, limpiar las bobinas de aire acondicionado, retocar la pintura en paredes/molduras, reparar muebles rayados o volver a colgar puertas corredizas.


Property Overview:
Our hotel offers unique essentials to our guests and is committed to meeting their needs.

The Staybridge Suites Philadelphia Montgomeryville is conveniently located near major routes, providing easy access to various local attractions.

Guests can enjoy spacious suites featuring fully equipped kitchens, ample space to work, and comfortable surroundings to unwind.

We are a pet-friendly establishment, with excellent shopping, dining, and entertainment options just minutes away.

Travelers can explore nearby destinations, enhancing their stay with enjoyable experiences.


Company Overview:


As a leader in third-party hotel management, our expanding portfolio encompasses over 1,550 hotels across the United States and internationally, ranging from renowned lodging brands to luxury hotels and lifestyle resorts.

Our global team is dedicated to delivering exceptional service to our guests and achieving outstanding results, thriving in a culture that inspires everyone to excel.

Join a world of opportunities with Aimbridge Hospitality.

Benefits:
After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

Now offering Daily Pay; ask your Recruiter for more details.

Medical, Dental, and Vision Coverage.

Short-Term and Long-Term Disability Income.

Term Life and AD&D Insurance.

Paid Time Off.

Employee Assistance Program.

401k Retirement Plan.