DataDog SME Lead
1 week ago
Chadds Ford, Pennsylvania, United States
Synergy Global Technologies Inc.
Full time
Job DescriptionWe are seeking a highly skilled DataDog SME Lead to join our team at Synergy Global Technologies Inc.
This is a 12mth+ contract opportunity.
- 5+ years of experience in observability and monitoring for complex, distributed systems
- Deep experience with DataDog, including configuration, customization, and optimization of monitoring tools and dashboards
- ServiceNow experience is required, while PagerDuty experience is a nice to have
- Prior experience working in a 24x7x365 operation consisting of multiple technologies and locations
- Prior experience in leading/managing a team
- Experience with quality improvement tools and techniques such as 6 Sigma, Kaizen, Kanban, etc. is required
- Familiarity with PCI requirements and security best practices
- Demonstrated leadership on cross-functional business initiatives, including aligning with senior management
- Proven track record of building consensus, negotiation, and diplomacy
Key Responsibilities:
- Configure and customize DataDog monitoring tools and dashboards
- Optimize monitoring performance and reduce false positives
- Develop and implement quality improvement initiatives
- Lead and manage a team of monitoring experts
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