DataDog SME Lead

1 week ago


Chadds Ford, Pennsylvania, United States Synergy Global Technologies Inc. Full time
Job Description

We are seeking a highly skilled DataDog SME Lead to join our team at Synergy Global Technologies Inc.

This is a 12mth+ contract opportunity.

  • 5+ years of experience in observability and monitoring for complex, distributed systems
  • Deep experience with DataDog, including configuration, customization, and optimization of monitoring tools and dashboards
  • ServiceNow experience is required, while PagerDuty experience is a nice to have
  • Prior experience working in a 24x7x365 operation consisting of multiple technologies and locations
  • Prior experience in leading/managing a team
  • Experience with quality improvement tools and techniques such as 6 Sigma, Kaizen, Kanban, etc. is required
  • Familiarity with PCI requirements and security best practices
  • Demonstrated leadership on cross-functional business initiatives, including aligning with senior management
  • Proven track record of building consensus, negotiation, and diplomacy

Key Responsibilities:

  • Configure and customize DataDog monitoring tools and dashboards
  • Optimize monitoring performance and reduce false positives
  • Develop and implement quality improvement initiatives
  • Lead and manage a team of monitoring experts

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