Retail Customer Service Team Lead

1 month ago


Nashville, Tennessee, United States PetSmart, Inc. Full time
Customer Service Supervisor Role

At PetSmart, Inc, we're committed to delivering exceptional customer experiences. As a Retail Customer Service Supervisor, you'll play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:
  • Provide exceptional customer service over the phone, in-store, or online, addressing customer concerns and resolving issues promptly.
  • Maintain store standards and lead by example, promoting a culture of empowerment and compliance with our code of ethics.
  • Champion a culture of belonging, fostering a safe and inclusive workplace where all team members feel valued and supported.

We're looking for a skilled and compassionate leader to join our team. If you're passionate about delivering outstanding customer experiences and leading a high-performing team, we encourage you to apply.



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