Retail Customer Service Team Lead
1 month ago
At PetSmart, Inc, we're committed to delivering exceptional customer experiences. As a Retail Customer Service Supervisor, you'll play a key role in ensuring our customers receive the best possible service.
Key Responsibilities:- Provide exceptional customer service over the phone, in-store, or online, addressing customer concerns and resolving issues promptly.
- Maintain store standards and lead by example, promoting a culture of empowerment and compliance with our code of ethics.
- Champion a culture of belonging, fostering a safe and inclusive workplace where all team members feel valued and supported.
We're looking for a skilled and compassionate leader to join our team. If you're passionate about delivering outstanding customer experiences and leading a high-performing team, we encourage you to apply.
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Cosmetic Merchandising Team Lead
2 weeks ago
Nashville, Tennessee, United States Apollo Retail Full timeJob Summary:Apollo Retail is seeking a highly skilled Cosmetic Merchandising Team Lead to join our team. As a key member of our retail team, you will be responsible for leading and training a team on cosmetic resets, ensuring the aisle remains shoppable, and maintaining safety standards per OSHA guidelines.Responsibilities:Represent Apollo and its business...
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Retail Customer Service Team Lead
1 month ago
Nashville, Tennessee, United States PetSmart, Inc. Full timeCustomer Service Supervisor Job DescriptionPetSmart, Inc is seeking a Customer Service Supervisor to lead our team and ensure exceptional customer experiences.Key Responsibilities:Provide exceptional customer service and support via phone, in-person, and online channels.Maintain store standards and lead by example to promote a culture of empowerment and...
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Team Lead
2 weeks ago
Nashville, Tennessee, United States Hot Buns Llc Full timeJob SummaryWe are seeking a skilled Team Lead to oversee the production and customer service aspects of our retail operations.Key Responsibilities:Supervise and coordinate the activities of the retail sales teamEnsure high-quality customer service and a positive shopping experienceAssist with training and evaluating crew membersAddress guest concerns and...
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Retail Team Lead
2 weeks ago
Nashville, Tennessee, United States adidas Full timeJoin the adidas Team as a Retail Team LeadAt adidas, we're looking for talented individuals who share our passion for innovation and excellence. As a Retail Team Lead, you'll play a key role in driving sales growth, improving customer satisfaction, and fostering a positive store environment.Key Responsibilities:Lead and motivate a team of retail sales...
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Retail Stocking Team Lead
1 month ago
Nashville, Tennessee, United States Burlington Full timeBurlington **Job Summary** As a Retail Stocking Team Lead at Burlington, you will be responsible for leading the receiving team and supporting the team members in bringing merchandise displays to life. **Key Responsibilities:** * Lead Receiving Associates by becoming an extension of the Retail Stocking Team Supervisor * Work behind the scenes to support...
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Retail Team Lead
4 weeks ago
Nashville, Tennessee, United States adidas Full timeAbout the RoleWe are seeking a highly motivated and experienced Retail Team Lead to join our team at Adidas in Nashville, TN. As a Retail Team Lead, you will be responsible for leading a team of retail associates and providing exceptional customer service to drive sales and achieve business objectives.Key ResponsibilitiesLead a team of retail associates to...
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Retail Team Lead
3 weeks ago
Nashville, Tennessee, United States adidas Full timeAbout the RoleAt adidas, we're looking for a talented Retail Team Lead to join our team in Nashville, TN. As a Retail Team Lead, you'll play a key role in driving sales growth, improving customer satisfaction, and leading a high-performing team.Key ResponsibilitiesLead a team of retail sales associates to achieve sales targets and provide exceptional...
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Customer Service Team Lead
1 month ago
Nashville, Tennessee, United States Genesco Full time**Job Title:** Customer Service Team Lead**Job Summary:** We are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Genesco. As a Customer Service Team Lead, you will be responsible for providing exceptional customer service to our customers while leading a team of contact center agents.**Key Responsibilities:**Assist...
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Retail Floor Lead
4 days ago
Nashville, Tennessee, United States Vuori, Inc Full timeJob DescriptionVuori, Inc is seeking a highly motivated and experienced Retail Floor Lead to join our team. As a key member of our store leadership team, you will be responsible for leading the retail sales team by example, forging connections with customers, and communicating Vuori's brand values through insightful product knowledge and a happy, optimistic...
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Team Lead
1 week ago
Nashville, Tennessee, United States Papa John's Full timeLead a Team to Deliver Exceptional Customer ServiceAs a Team Lead at Papa John's, you will be responsible for leading a restaurant team in a fast-paced and dynamic environment. Your primary focus will be on ensuring that customers receive a world-class service experience, while also driving sales and profitability.Key Responsibilities:Lead a team of hourly...
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Customer Experience Team Lead
1 month ago
Nashville, Tennessee, United States Brilliant Earth Full timeJob Title: Customer Experience Assistant ManagerAt Brilliant Earth, we're seeking a highly motivated and experienced Customer Experience Assistant Manager to join our team in Nashville, TN. As a key member of our retail operations team, you will be responsible for leading a team of Customer Experience professionals in delivering exceptional service to our...
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Retail Customer Service Manager
2 weeks ago
Nashville, Tennessee, United States PetSmart, Inc. Full timeCustomer Service Supervisor OpportunityAt PetSmart, Inc., we're committed to delivering exceptional customer experiences. As a Retail Customer Service Supervisor, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Provide exceptional customer service through various channels, including phone, in-person,...
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Customer Service Team Lead
6 days ago
Nashville, Tennessee, United States Servpro Industries, LLC Full timeAbout the RoleThe Customer Service Team Lead is a key member of the SERVPRO National Call Center team, responsible for overseeing the primary responsibilities of Customer Service Representatives. This includes providing support with First Notice of Loss intake and dispatch of job leads, as well as researching and resolving escalated phone calls.Key...
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Retail Customer Service Supervisor
2 weeks ago
Nashville, Tennessee, United States PetSmart, Inc. Full timePetSmart, Inc. is seeking a Retail Customer Service Supervisor to lead our customer experience team. As a key member of our store leadership team, you will be responsible for ensuring that every customer interaction is positive and memorable. You will be the face of our brand, and your leadership will set the tone for our store's culture of empowerment and...
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Customer Service Team Lead
6 days ago
Nashville, Tennessee, United States Servpro Industries, LLC Full timeJob SummaryThe Customer Service Team Lead is responsible for overseeing the primary responsibilities of Customer Service Representatives, providing support with First Notice of Loss intake and dispatch of job leads, and researching and resolving escalated phone calls.This role is part of the SERVPRO National Call Center, a 24/7 environment where Team Leads...
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Customer Service Team Lead
5 days ago
Nashville, Tennessee, United States Servpro Industries, LLC Full timeJob SummaryThe Customer Service Team Lead is responsible for overseeing the primary responsibilities of Customer Service Representatives, providing support with First Notice of Loss intake and dispatch of job leads, and researching and resolving escalated phone calls.Key ResponsibilitiesOversee the primary responsibilities of Customer Service Representatives...
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Customer Service Team Lead
2 weeks ago
Nashville, Tennessee, United States Servpro Industries, LLC Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at SERVPRO National Call Center. As a key member of our customer service team, you will be responsible for overseeing the primary responsibilities of Customer Care Specialists, providing support with First Notice of Loss intake and dispatch of job leads,...
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Customer Service Team Lead
4 weeks ago
Nashville, Tennessee, United States Genesco Full timeJob SummaryTo provide exceptional customer service and lead a team of contact center agents at Genesco, handling front-line interactions and driving team performance.Key ResponsibilitiesCustomer Service Delivery: Assist customers through phone, email, or chat, approximately 60% of the weekly schedule.Team Management: Dedicate 40% of the weekly schedule to...
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Retail Customer Service Supervisor
5 days ago
Nashville, Tennessee, United States PetSmart, Inc. Full timePetSmart, Inc. Job DescriptionAs a Retail Customer Service Supervisor at PetSmart, Inc., you will be responsible for delivering exceptional customer experiences across various channels, including telephone, in-person, and online interactions. Your key objectives will include:Maintaining store standards and promoting a culture of empowerment among team...
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Retail Customer Service Manager
2 weeks ago
Nashville, Tennessee, United States PetSmart, Inc. Full timePetSmart, Inc. is seeking a Retail Customer Service Supervisor to lead our team. As a key member of our store leadership, you will be responsible for delivering exceptional customer experiences and outcomes. Your key responsibilities will include:• Maintaining store standards and promoting a culture of empowerment and compliance• Championing resources...