Crew Chief

4 weeks ago

Bellevue, Washington, United States Team Car CareJiffy Lube Full time
Job Description

Overview

Embark on a rewarding career journey with Team Car Care as a Crew Chief. As a key member of our management team, you will be responsible for providing top-notch service to customers, guiding the crew, and boosting sales.

Key Responsibilities:

  • Work directly with the General Manager to ensure consistent revenue growth through growing guest count and lead measure performance.
  • Coach and execute excellent customer service while creating an exceptional guest experience.
  • Set a positive example as a leader while building team engagement and efficiency.
  • Ensure quality control measures and processes are followed consistently.
  • Perform opening and closing duties when the General Manager is off.
  • Assist the General Manager in building and maintaining an engaged workforce that reflects customer volume and the business need.
  • Lead daily team huddles and store meetings, setting the direction for achieving business goals.

Requirements:

  • One to three years of retail management experience.
  • Exceptional oral and written communication skills.
  • A proven leader with the ability to inspire and motivate diverse groups of people.
  • Sound business sense and a comprehensive understanding of the retail industry.
  • Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results.
  • Demonstrate a positive, helpful attitude as well as professional conduct and appearance always.

About Team Car Care:

Team Car Care oversees a network of over 500 Jiffy Lube auto service centers across North America. We foster a vibrant and dynamic workplace environment that focuses on providing outstanding quality customer service through ethical selling and product knowledge.

What We Offer:

  • Extensive benefits package, including employee discount program, medical coverage, 401(K) retirement plans, and paid vacation days.
  • Top-notch training programs for both technician and management roles.
  • Accelerated career progression opportunities for dedicated team players who consistently deliver outstanding results.