Valet Attendant

We are seeking a skilled and courteous Valet Attendant to join our team at Reimagined Parking. As a Valet Attendant, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.

• Retrieve keys from guests and issue tickets or enter customer information using electronic devices.
• Foster customer success and happiness by building rapport, addressing inquiries, and providing directions.
• Act as a brand ambassador by interfacing with guests, opening doors, and unloading vehicles.
• Deploy vehicle safety and security procedures to direct traffic, park guest cars, and inspect vehicles for damage.
• Pioneer financial operations by requesting and collecting fees and reconciling end-of-shift revenue.
• Meet and greet guests upon arrival, open doors, and assist with unloading vehicles when necessary.
• Retrieve keys, issue tickets, and enter customer information using electronic devices.
• Park guest cars in appropriate spaces, ensure safe operation, and inspect vehicles for preexisting damage.
• Quickly retrieve vehicles for waiting guests and assist with loading luggage or personal items.
• Provide excellent customer service, respond to inquiries, and give directions to guests.
• Direct traffic, position barricades, and arrange for towing services when necessary.
• Report incidents or claims to Operations Manager or Shift Lead.
• Request and collect fees for service and assist with reconciling end-of-shift revenue.

• At least 18 years of age.
• Valid driver's license.
• Ability to operate manual transmission vehicles.
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Ability to learn quickly and use sound decision making in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination.
• Previous valet experience preferred.

Full-time employees are eligible for medical, dental, vision, life and disability insurance, 401K, and paid time off (PTO).