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Assistant Manager

2 months ago

Lake Jackson, Texas, United States Capstone Real Estate Full time

**Job Summary**

Capstone Real Estate is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will be responsible for overseeing the day-to-day operations of our properties, ensuring that all tasks are completed efficiently and effectively.

**Key Responsibilities**

  • Manage the financial operations of the community, including collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables.
  • Operate the property management software and complete transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system.
  • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue.
  • Review and submit invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
  • Follow the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
  • Process resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
  • Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
  • Act as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
  • Offer support and assist with leasing, showing apartments to prospects, complete follow-up and process the application, including preparing the lease and move-in documents.
  • Promote a positive image of the apartment community and management company.

**Requirements**

  • High School or equivalent
  • Strong Math Skills
  • License/Certifications Required: Drivers License
  • Criminal History Record: Capstone's policy is to not employ individuals who have been convicted of misdemeanor or felony offenses involving illegal drug use, public indecency, theft, or crimes against persons or property.
  • Drug Screening: Capstone's policy is to not employ individuals who test positive for illegal drug use or alcohol abuse.

**Benefits**

  • Competitive pay for the market
  • Medical, dental, vision, and 401K benefits
  • Vacation, sick, and personal time off