Customer Service Ambassador

2 weeks ago


Menlo Park, California, United States CVS Health Full time
Customer Service Ambassador at CVS Health

As a Customer Service Ambassador at CVS Health, you will be the face of our organization, providing exceptional customer service and creating a positive experience for our customers.

About the Job:

  • Deliver exceptional customer service by understanding customer needs and exceeding expectations
  • Provide accurate product information, answer customer questions, and resolve customer complaints in a professional manner
  • Maintain a clean and organized store environment, including the sales floor, checkout lanes, and back office areas
  • Collaborate with other team members to achieve sales goals and improve customer satisfaction
  • Participate in ongoing training and development programs to stay up-to-date on products, services, and promotions

Responsibilities:

  • Provide assistance to customers, answering questions and resolving issues related to products and services
  • Maintain a high level of product knowledge to effectively communicate with customers and meet their needs
  • Process customer transactions accurately and efficiently, using a variety of payment methods
  • Develop and maintain strong relationships with customers, identifying their needs and preferences

The estimated salary range for this role is $16.70-$22.00 per hour. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and employee stock purchase plan.



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