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Senior Retail Sales Leader

2 months ago

Corpus Christi, Texas, United States KCI Wireless Full time

About KCI Wireless

KCI Wireless is a leading provider of wireless services, dedicated to delivering exceptional customer experiences and innovative solutions. As a proud T-Mobile Premium Retailer, we strive to elevate the wireless industry to new heights.

Job Summary

We are seeking a highly motivated and experienced Senior Retail Sales Leader to join our team. As a Senior Mobile Expert, you will be responsible for leading sales and customer experience initiatives, driving business growth, and fostering a positive and engaging store environment.

Key Responsibilities

  • Lead sales and customer experience initiatives to drive business growth and customer satisfaction.
  • Develop and implement strategies to increase sales and revenue.
  • Collaborate with store leaders and peers to share best practices and achieve sales goals.
  • Provide exceptional customer service and resolve customer issues in a timely and professional manner.
  • Stay up-to-date on industry trends and developments to provide expert advice and guidance to customers.
  • Build and maintain strong relationships with customers to drive loyalty and retention.
  • Contribute to the development and implementation of sales and customer experience strategies.
  • Participate in sales training and development programs to enhance skills and knowledge.

Requirements

  • Proven track record of sales success and delivering to sales competencies.
  • Passionate advocate with a desire to connect and have fun with customers.
  • Competitive drive and confidence to succeed in a fast-paced sales environment.
  • Effective at balancing customer experience and performance goals.
  • Six months of customer service and/or sales experience, retail environment preferred.

Benefits

  • Performance-based Total Compensation package consisting of Base Hourly Rate, Commission, & Accelerator Bonuses.
  • Potential all-in Compensation totaling $20+/hr.
  • Potential of receiving up to 4 different Compensation payouts per Month.
  • Vacation time.
  • Personal time.
  • Sick time.
  • Health benefits.
  • Phone service discount.
  • Promotion opportunities.
  • Employee rewards including trips and contests.