Customer Service Representative

1 week ago


Northborough, Massachusetts, United States Wegmans Full time
About This Job

We are currently seeking a Part-Time Stocking Team Member to join our team in Northborough, MA. As a vital member of our stocking team, you will be responsible for receiving and stocking merchandise, maintaining a clean and organized store environment, and assisting with customer transactions.

Job Description
- Receive and stock merchandise, adhering to company standards and guidelines
- Maintain a clean and organized store environment, including backroom and sales floor areas
- Assist customers with transactions, answering questions and resolving issues as needed
- Collaborate with colleagues to achieve sales goals and promote a positive store culture

Requirements
- 18 years or older
- High school diploma or equivalent required; some college education preferred
- Availability to work flexible hours, including evenings and weekends
- Strong communication and interpersonal skills, with ability to work effectively in a team environment

Benefits
- Competitive hourly rate of $19.50 per hour
- Opportunities for career advancement and professional growth within the company
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off (PTO)
- Recognition and rewards for outstanding performance and contributions to the team

Working at Wegmans
- We believe in caring, respect, empowerment, high standards, and making a difference in the community
- Our company culture is built on these values, which guide our decision-making and actions every day
- We strive to create a workplace where employees feel valued, supported, and empowered to succeed

Key Responsibilities
- Receive and stock merchandise, ensuring timely and efficient restocking processes
- Maintain a clean and organized store environment, adhering to company standards and safety protocols
- Assist customers with transactions, providing top-notch service and product knowledge

Comprehensive Benefits
- Paid time off (PTO) to balance work and life responsibilities
- Higher premium pay rates for working overtime, Sundays, or recognized holidays
- Health care benefits with high coverage at a low cost to you
- Retirement plan with both profit-sharing and 401(k) match
- Generous scholarship program to support educational goals
- LiveWell Employee & Family program for emotional, work-life, and financial wellness
- Exclusive discounts on electronics, entertainment, gym memberships, travel, and more
- And many more

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