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Customer Service Representative

2 months ago


Loganville, Georgia, United States Georgia Surgicare Full time

Georgia Surgicare: A Leader in Patient-Centered Care

We are seeking a highly skilled Customer Service Representative to join our team at Georgia Surgicare. As a key member of our patient experience team, you will play a vital role in delivering exceptional care to our patients and their families.

About the Role:

As a Customer Service Representative, you will be responsible for providing high-quality patient care, responding to patient inquiries, and resolving issues in a timely and professional manner. You will work closely with our healthcare team to ensure seamless communication and coordination of patient care.

Key Responsibilities:

  • Provide exceptional patient care and support to patients and their families
  • Respond to patient inquiries and resolve issues in a timely and professional manner
  • Work closely with the healthcare team to ensure seamless communication and coordination of patient care
  • Utilize strong communication and interpersonal skills to build strong relationships with patients, families, and healthcare team members
  • Stay up-to-date on patient information and medical records to ensure accurate and timely communication

Requirements:

  • Minimum of 1 year experience in a call center or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Experience with EMR systems (Athena Health Works a plus)
  • Strong customer service skills and a patient-centered approach

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful difference in the lives of our patients and their families

Apply Today:

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.