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Customer Service Representative
2 months ago
Georgia Surgicare: A Leader in Patient-Centered Care
We are seeking a highly skilled Customer Service Representative to join our team at Georgia Surgicare. As a key member of our patient experience team, you will play a vital role in delivering exceptional care to our patients and their families.
About the Role:
As a Customer Service Representative, you will be responsible for providing high-quality patient care, responding to patient inquiries, and resolving issues in a timely and professional manner. You will work closely with our healthcare team to ensure seamless communication and coordination of patient care.
Key Responsibilities:
- Provide exceptional patient care and support to patients and their families
- Respond to patient inquiries and resolve issues in a timely and professional manner
- Work closely with the healthcare team to ensure seamless communication and coordination of patient care
- Utilize strong communication and interpersonal skills to build strong relationships with patients, families, and healthcare team members
- Stay up-to-date on patient information and medical records to ensure accurate and timely communication
Requirements:
- Minimum of 1 year experience in a call center or customer service role
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Experience with EMR systems (Athena Health Works a plus)
- Strong customer service skills and a patient-centered approach
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to make a meaningful difference in the lives of our patients and their families
Apply Today:
If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.