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Customer Service Representative

2 months ago

Davenport, Iowa, United States Cbibanks Full time

**Job Summary:**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, processing transactions, and promoting our products and services.

**Key Responsibilities:**

  • Process customer transactions in a timely and accurate manner
  • Open, maintain, and close all account types
  • Solve client problems and provide excellent customer service
  • Order debit cards and onboard new clients
  • Answer client phone calls and cross-sell products and services

**Requirements:**

  • Self-motivated with the ability to cross-sell and meet product sales goals
  • Ability to develop strong customer relationships
  • Organized, detail-oriented, and accurate
  • Good oral communication skills and grammar
  • Professional appearance, pleasant, courteous, and a good listener

**Preferred Qualifications:**

  • Post high school education or one year in banking or a related field
  • Ability to work a flexible work schedule

**About Us:**

CBI Bank & Trust is a dynamic and growing banking organization committed to providing exceptional service to our clients. We are an equal opportunity employer and welcome applications from diverse candidates.