Hospitality Career Opportunities in Downtown Huntington

2 weeks ago


Huntington, West Virginia, United States Shaner Hotel Group Full time

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Doubletree by Hilton Huntington. This exciting opportunity offers a chance to work in a fast-paced environment, providing exceptional guest services and ensuring seamless check-in/check-out experiences.

Key Responsibilities
  • Guest Services: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements.
  • Communication: Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Administrative Tasks: Generate, print, and distribute daily reports to designated departments/personnel; resolve discrepancies on the room status report with Housekeeping.
Qualifications and Skills
  • Education: High school graduate or equivalent.
  • Experience: Minimum one year customer service experience; previous hotel experience preferred.
  • Languages: Bilingual English/Spanish a plus.
  • Computer Skills: Computer experience preferred.
About Us

The Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 full-service properties across 14 states and four countries. Our commitment to excellence and exceptional guest experiences has earned us numerous awards and recognition in the industry.

Compensation and Benefits

We offer a competitive salary range of $35,000 - $45,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, retirement plan, and paid time off.

The estimated annual salary for this role is based on industry standards and location factors. We strive to provide a fair compensation package that reflects the value we place on our employees' hard work and dedication.



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