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Help Desk Professional

3 weeks ago

Kansas City, Missouri, United States Midwestern Baptist Theological Seminary Full time
About the Position:
This Help Desk Professional role is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are passionate about providing exceptional customer service. As a member of our team, you will be responsible for providing technical support to faculty, staff, and students, as well as troubleshooting issues and ensuring that users have an optimal experience with our information technology systems.

Key Skills and Qualifications:
* 1+ year of experience in a technical support role
* Excellent communication and problem-solving skills
* Ability to work effectively in a team environment
* Familiarity with Windows operating systems and Microsoft Office Suite
* Willingness to learn and adapt to new technologies
* Strong analytical and problem-solving skills
* Ability to prioritize and manage multiple tasks

What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment