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Car Wash Operations Specialist

2 months ago

Gallatin, Tennessee, United States Wash and Roll Full time
Job Overview

Position Summary

At Wash and Roll, we strive to deliver an outstanding vehicle cleaning experience. Our mission is to ensure a tidy, welcoming, and secure atmosphere for our clientele and team members alike. It is essential to assist customers in maneuvering their vehicles to the preparation area, apply our bug removal solution to all vehicles, and treat each vehicle with the utmost care and attention. Our aim is to achieve a spotless, gleaming, and thoroughly dried vehicle upon completion.

Key Responsibilities

  1. Welcome customers, evaluate their requirements, and suggest appropriate services.
  2. Utilize and maintain cleaning machinery and tools effectively.
  3. Keep the car wash area clean, adequately stocked, and systematically organized.
  4. Deliver exceptional customer service by addressing inquiries and concerns.
  5. Adhere to safety protocols and foster a secure working environment.
  6. Conduct routine maintenance on equipment and vehicles.
  7. Work collaboratively with colleagues to meet both team and individual objectives.
  8. Comply with all organizational policies and procedures.

Required Qualifications

  1. Strong customer service abilities.
  2. Effective critical thinking skills.
  3. Capability to collaborate well within a team setting.
  4. Proficiency in operating cleaning machinery and tools.
  5. Good organizational capabilities.
  6. Physical stamina to lift, bend, and stand for extended periods.
  7. Flexibility to work varied hours, including weekends.

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