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Crisis Intervention Specialist
2 months ago
Position Overview
Terros Health is excited to present a rewarding opportunity for a full-time Crisis Specialist. This role is essential in our Mobile Crisis teams, which deliver vital behavioral health services, including prevention, education, and crisis stabilization.
Our dedicated teams serve a diverse population, including children, adolescents, adults, seniors, and families. They provide immediate crisis counseling through various channels, including phone, walk-in, and in-home services, aiming to stabilize emotional and behavioral crises effectively. The ideal candidate will exhibit professionalism, friendliness, self-motivation, organization, and compassion.
At Terros Health, we pride ourselves on our core values of integrity, compassion, and empowerment. For over fifty years, we have been committed to inspiring life-changing transformations. Our services encompass addiction management, mental health support, primary medical care, family restoration, veteran assistance, and connecting individuals to necessary resources.
Key Responsibilities
The Crisis Specialist role involves a dual function: responding to on-site crises that cannot be resolved via phone and engaging in essential administrative tasks for the crisis department's daily operations.
Your responsibilities will include:
- Conducting mobile crisis interventions in various environments, such as homes, schools, and emergency rooms.
- Collaborating effectively with clients, families, educational institutions, first responders, and other stakeholders.
- Facilitating hospital discharges through assessment and planning with healthcare teams.
- Serving as a liaison between the Crisis Department and the crisis call center.
- Ensuring operational readiness and infrastructure for the crisis department.
- Managing the scheduling of crisis department activities.
- Coordinating with fleet and facilities teams.
- Auditing documentation for accuracy and completeness.
- Demonstrating adaptability and flexibility in a dynamic environment.
- Providing clinical oversight to Behavioral Health Technicians as needed for licensed clinicians.
- Assisting management with various tasks as required.
Qualifications
Minimum Requirements:
- High school diploma or GED with at least 1.5 years of behavioral health experience, or
- An associate or bachelor’s degree in a behavioral health field (e.g., Psychology, Social Work, Counseling) with relevant experience.
- A valid Arizona Fingerprint Clearance card (Level 1) or application for one within 7 working days of employment.
- A valid Arizona driver’s license, at least 21 years old, with a minimum of 4 years of driving experience, adhering to Terros Health's driving policy.
- Strong interpersonal skills for effective collaboration with individuals and groups.
- Ability to perform the physical duties associated with this role.
- Successful completion of background checks, TB tests, and other pre-employment screenings.
Preferred Qualifications:
- Previous experience in crisis counseling is highly desirable.
- A master’s degree or higher in behavioral health (e.g., Psychology, Social Work, Counseling) and Arizona BH licensure (e.g., licensed social worker, licensed counselor, licensed marriage and family therapist).
- 1-3 years of experience in Substance Abuse, Mental Health, or crisis management.
This position is vital to our mission of providing exceptional care and support to those in crisis.
