Wine Connoisseur

4 weeks ago

New York, New York, United States Hutong - New York Full time
Job Title: Head Sommelier

We are seeking a highly skilled and experienced Head Sommelier to join our team at Hutong - New York. As a key member of our wine and beverage department, you will be responsible for supporting the wine and beverage team, educating customers on wine choices and pairing, and ensuring standards are maintained and customer needs are anticipated.

Key Responsibilities:
  • Recommend wines to patrons based on price, personal taste, and food selection.
  • Oversee the serving and storage of wine and train team members on the wine selection.
  • Ensure wines are served in the correct glassware and at the proper temperature.
  • Demonstrate a friendly personality, strong knowledge of wine and spirits, and great interpersonal skills.
  • Possess an expert understanding of region wine laws, appellations, grape varieties, harvest times, elevation, climate, soil, and fermentation processes.
Customer Service:
  • Ensure that all customers receive the best possible service and care.
  • Be confident in making recommendations.
  • Maximize sales opportunities but not at the expense of the guest having a great time.
  • Work with restaurant staff to create a positive dining experience for guests.
  • Greet customers and answer all questions.
  • Alert team members when tables need attention if they are not present assist them in helping with their tables.
  • Have knowledge of the menu, with the ability to make suggestions.
  • Ensure tables are enjoying their meals and take action to correct any problems.
Department Responsibilities:
  • Have a thorough knowledge of the wine menu.
  • Be a professional, valued member of the team with a flexible approach to improving customer experience.
  • Arrive at work for a scheduled shift and be punctual, always following company absence and lateness procedures if unable to do so.
  • Ensure that all wine stock levels are maintained, and correct ordering procedures are carried out.
  • Ensure the wine storage is always kept clean and tidy.
  • Monitor standards and supply of all appropriate equipment, ensuring management team are aware of any needs.
  • Ensure all wine lists are current and up to date with management.
  • Responsible for completing and maintaining monthly wine inventory.
  • Treat company property with due care and attention.
  • Attend meetings / training sessions as required by the management team.
  • Be fully aware of current legislation regarding hygiene, licensing laws, weights, and measures as they apply to the restaurant.
  • Adhere to and maintain cleaning checklists.
  • Remain focused and on-task.
Requirements:
  • Sommelier experience: 2 years (Preferred)
  • Upscale fine dining service experience: 2 years (Required)
  • High school or equivalent (Preferred)

Hutong - New York is an EEO (M/F/V). For more information about our company, please visit our website.

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