Health Navigator
2 weeks ago
Join Astrana Health, a physician-centric, technology-powered healthcare management company, as we seek a highly engaged Quality Health Navigator to enable us to continue scaling in the healthcare industry.
About the Role:We are looking for a skilled professional to report to a Supervisor - Quality Care Improvement and work on select Health Plans and populations. The ideal candidate will have a strong background in healthcare, excellent analytical and critical reasoning skills, and the ability to prioritize and effectively multi-task.
Key Responsibilities:- Member outreach and schedule appointments for members with open care gaps
- Work on select Health Plans and populations
- Scan medical records and potentially download records from providers' computer systems
- Maintain medical records in a systematic fashion
- Handle sensitive and private information relating to providers, members, business plans, strategies, and other sensitive information
- Relay communication to the department as needed
- Minimum of Associate degree; Bachelor's degree or equivalent years of experience preferred
- At least one (1) year of healthcare-related experience
- Reliable transportation and willingness to travel between office locations and to provider sites as needed
- Ability to keep a high level of confidence and discretion when dealing with sensitive information
- Ability to prioritize and effectively multi-task
- Excellent organizational skills and strong attention to detail
- Excellent analytical critical reasoning
- Effective interpersonal/professional communication skills
- Excellent customer service skills
- Ability to work independently with limited supervision
- Ability to quickly adapt to various situations
- Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint, etc.)
- Proficiency in electronic calendaring
Astrana Health is proud to offer a competitive hourly compensation target pay range of $22.00-25.00. We are an Equal Employment Opportunity and Affirmative Action employer, committed to diversity and inclusion.
We are a remote-friendly company, with occasional need to be onsite. Our home office is located at 1680 S. Garfield Avenue #205, Alhambra, CA 91801.
We are committed to making the US healthcare system more efficient and improving patient outcomes. Join us in our mission to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner.
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