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Part Time Universal Banker

2 months ago


Alhambra, California, United States Citigroup Inc Full time
About the Role

The Part Time Universal Banker is a key member of our branch team, responsible for delivering exceptional customer service and sales support to our clients. As a Universal Banker, you will be the primary point of contact for clients, providing personalized service and support to meet their financial needs.

Key Responsibilities
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Support sales efforts by promoting and selling Citigroup's products and services to clients.
  • Process financial transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and adhering to bank policies and procedures.
  • Act as a subject matter expert, providing guidance and support to clients on financial products and services.
  • Collaborate with other branch team members to achieve sales and service goals, while maintaining a positive and professional work environment.
Requirements
  • 1-3 years of relevant experience in customer service, sales, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Basic computer and digital tools skills, with the ability to learn and adapt to new technologies.
  • High School diploma or equivalent required.
What We Offer

Citigroup Inc. offers a competitive salary and benefits package, including medical, dental, and vision coverage, 401(k), and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.