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Merchandise Associate

2 months ago

Rockville, Maryland, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Customer Service: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Inventory Control: Participate in inventory management and control, ensuring accurate stock levels and minimizing losses.
  • Team Collaboration: Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent Customer Service Skills: Possess excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional manner.
  • Flexibility and Adaptability: Able to work a flexible schedule to support business needs, with the ability to adapt to changing circumstances and priorities.
  • Communication and Organizational Skills: Possess strong communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
Benefits

Marshalls offers a competitive benefits package, including associate discounts, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more.