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Chief Operations Officer

2 months ago


Roslindale, Massachusetts, United States Crunch Fitness Full time

Join Crunch Fitness as our Chief Operations Officer

At Crunch Fitness, we are on the lookout for dynamic and passionate individuals who are committed to promoting health and fitness. We are seeking a Chief Operations Officer to oversee our clubs in Massachusetts.

About Crunch Fitness:
Crunch Fitness is a revolutionary gym that merges fitness with entertainment, embracing a culture of No Judgments. Our facilities are equipped with cutting-edge cardio and strength training machines, comprehensive locker rooms with showers, tanning booths, HydroMassage beds, and a diverse array of signature classes such as Zumba, BodyWeb with TRX, Yoga Body Sculpt, and more.

Company Overview:
Fitness Holdings Northeast, LLC operates as a franchise of Crunch Fitness, based in Greenwich, CT. Our goal is to establish a network of Crunch gyms throughout the northeastern United States. With franchise rights across various regions, we are on a trajectory to expand significantly.

Why Work With Us:
We offer a competitive salary and benefits package. As a rapidly expanding organization, we are looking for individuals who are eager to develop their careers alongside us. We prioritize internal promotions and provide ample growth opportunities for our team members.

Position Summary:
The Chief Operations Officer (COO) will ensure that each club embodies the company's values and culture while achieving financial objectives. The COO will be responsible for:

  • Driving the attainment of financial targets and maintaining high performance across all clubs.
  • Planning and executing both short-term and long-term sales strategies aimed at existing and new markets.

Key Responsibilities:

  • Oversee financial performance to ensure profitability and optimal operational standards for each club.
  • Develop and manage sales budgets effectively.
  • Implement key performance indicators to accurately forecast financial outcomes.
  • Collaborate with Marketing to create targeted sales and marketing initiatives.
  • Support General and Fitness Managers in achieving club profitability.
  • Recruit, train, and mentor General Managers and Fitness Managers.
  • Evaluate club performance through productivity reports and provide coaching as necessary.
  • Analyze sales data to assess program effectiveness and make recommendations for improvement.
  • Ensure exceptional customer service and maintain a pristine club environment.
  • Monitor sales and expense metrics, providing insights for maximizing profitability.
  • Design and implement training programs for all staff levels.
  • Offer strategic recommendations for growth opportunities and market insights.
  • Establish member feedback mechanisms and develop action plans for enhancement.
  • Stay informed about industry trends and competitor activities.

Travel Requirements:
This position requires 100% travel across various club locations in Massachusetts.

Note:
This job description serves as a general overview of the role and is not an exhaustive list of all responsibilities. Additional duties may be assigned as needed.

At Crunch Fitness, we are committed to fostering a diverse and inclusive environment. We believe in making serious exercise enjoyable and look forward to welcoming passionate individuals to our team.