Field Technical Service Manager

3 weeks ago


Des Moines, Iowa, United States Crown Cork & Seal USA, Inc. Careers Full time

About CROWN's Food Division

CROWN's Food Division is a leading manufacturer of food cans in North America. We offer a wide selection of food cans from round to bowl as well as shaped cans.

Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products.

The Field Technical Service Manager will support customers in the Midwest United States.

This position requires technical expertise in food can and end performance.

We are looking for a Field Technical Service Manager to manage the overall technical interface between our Food Division and their customers.

The successful candidate will serve as the primary technical contact for customers and be the liaison among customers, Crown Sales, R&D, Engineering, Quality, and Manufacturing.

Training is provided and the employee will report to a senior technical manager with extensive experience.

Main Responsibilities:
  • Providing problem-solving leadership on technical and quality matters relating to food can and end performance
  • Managing the technical interface between the Food Division and customers
  • Developing and managing technical meetings between the Company and customers to discuss ideas, issues and solutions
  • Interacting directly with customer and internal manufacturing operations

This position requires extensive travel (Up to 80%) to service customer needs. This position will be eligible for a company car.

Salary Information:

We estimate an annual salary of approximately $115,000 based on industry standards and location.

Requirements:

  • Bachelor's degree in Food Science, Engineering, Packaging or a related discipline
  • ~5+ years in a packaging manufacturing environment, food production or a similar industry
  • Experience with double seaming technology, various food canning equipment and troubleshooting associated problems is highly preferred but not required
  • Demonstrated ability to effectively manage multiple projects to completion
  • Well organized and detail oriented with good time management skills
  • Strong PC skills are a must, especially using Word, Outlook, and Excel


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