Customer Service Representative

2 weeks ago


Wellington, Kansas, United States R1 Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.

Key Responsibilities:
  • Collect and verify patient information, including demographic and insurance details, in a fast-paced and dynamic environment.
  • Provide exceptional customer service to patients, addressing their concerns and questions in a empathetic and professional manner.
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure accurate and timely registration.
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and process patient information.
Requirements:
  • High School Diploma or equivalent.
  • Excellent customer service experience, with a proven track record of providing exceptional service in a fast-paced environment.

We offer a competitive hourly rate of $17.37, as well as opportunities for career growth and development within our organization. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

R1 RCM Inc. is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our patients and customers.



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