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Facilities Maintenance Supervisor
2 months ago
Position Title: Maintenance Supervisor
Department: Operations
Reports To: Local Property Manager
Status: Full-Time, Non-Exempt
Compensation: $30 per hour, based on experience, qualifications, and certifications
Position Summary & Key Responsibilities:
The Maintenance Supervisor plays a crucial role in ensuring the upkeep and repair of all aspects of the apartment community, with a strong focus on delivering exceptional customer service. This role is accountable for the timely and efficient completion of repairs, preventative maintenance, and overall maintenance tasks. The responsibilities include:
- Addressing maintenance requests promptly, performing hands-on repairs, preventative maintenance, and general property upkeep.
- Maintaining the exterior environment, which includes litter removal, upkeep of common areas, sidewalk cleaning, watering of plants, and managing snow removal.
- Assisting the Property Manager in prioritizing work orders effectively.
- Providing mentorship and training to Maintenance Technicians and recommending training opportunities to the Property Manager.
- Coordinating maintenance schedules for buildings and equipment.
- Organizing bids from contract vendors for specialized maintenance tasks.
- Ensuring vacant units are prepared for new residents, which includes painting, cleaning, carpet shampooing, and necessary repairs.
- Maintaining an adequate inventory of maintenance supplies.
- Responding to emergency repairs outside of regular hours as per the On-call Maintenance Schedule.
- Reporting maintenance and safety issues to the Property Manager promptly.
- Utilizing technology to document work performed, including tracking follow-up actions or additional resources needed.
- Performing other related duties as assigned.
Education & Experience:
- High school diploma or equivalent.
- Experience in comprehensive building maintenance, including appliance repair, HVAC, plumbing, electrical work, carpentry, and preventative maintenance.
- Preferred: 5+ years of experience in apartment maintenance.
- Preferred: Certified Maintenance & Reliability Technician.
Knowledge, Skills & Abilities:
- Strong time management skills.
- Excellent interpersonal skills with the ability to communicate effectively with diverse individuals.
- Ability to exercise sound judgment and problem-solving skills.
- Capacity to work independently as well as collaboratively within a team.
- Willingness to acquire new skills across various maintenance disciplines.
- Proficiency in utilizing and learning technology platforms.
- Outstanding customer service and communication abilities.