Client Computing Engineer
1 week ago
Boston Medical Center is seeking a skilled Client Computing Engineer to join our team. As a key member of our IT department, you will be responsible for implementing and enhancing the Client Computing environment, providing front-line customer support for BMC and affiliated organizations and employees.
The ideal candidate will have a Bachelor's degree in computer science or an equivalent field, with certification in A+ and ITIL Foundations preferred. They will also possess one to three years of experience in IT support, with technical proficiency in software and hardware. Excellent communication and problem-solving skills are essential for this role.
Key Responsibilities:
- Implement and enhance the Client Computing environment.
- Provide front-line customer support for BMC and affiliated organizations and employees.
Requirements:
- Bachelor's degree in computer science or equivalent field.
- Certification in A+ and ITIL Foundations preferred.
- One to three years of experience in IT support with technical proficiency in software and hardware.
- Impeccable customer service skills.
- Ability to multi-task and prioritize well.
- Experience using ticketing system to track incidents.
- Service Now knowledge preferred.
- Excellent writing and communication skills.
- Demonstrated problem-solving ability.
- Working knowledge of PC and mobile computing technology.
- Familiarity with Cisco, Windows Active Directory, Microsoft Exchange, and other technologies listed below.
Salary: $60,000 - $80,000 per year
Benefits:
- Competitive salary.
- Comprehensive health insurance.
- Retirement plan.
- Vacation time.
This is an excellent opportunity to work with a talented team and make a real difference in the lives of our patients and staff.
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