Customer Service Representative

1 week ago


Barstow, California, United States Burrtec Full time
Job Description

We are seeking a skilled and friendly Customer Service Representative to join our team at Burrtec, a well-established refuse and recycling collection company. As a key member of our call center team, you will provide exceptional customer service to our clients via telephone or in-person.

About the Role:

  • You will be responsible for handling customer inquiries, resolving issues, and providing information about our services.
  • Assist customers with starting new accounts, canceling or changing service levels, and answering basic service-related questions.
  • You will effectively communicate with customers to understand their needs and provide solutions.

About Us:

Burrtec is a family-owned company that values its employees and provides a supportive work environment. We offer competitive wages and an excellent benefits package, including 401(k), medical, dental, and life insurance, as well as holidays, vacation, and PSL.

Requirements:

  • Minimum one year of previous customer service experience is required.
  • Prior call center experience is preferred.

Physical Demands:

  • Standing and/or sitting for prolonged periods of time up to 8 hours or more per day.
  • Manual dexterity and vision sufficient to operate a personal computer for long periods without experiencing abnormal hand, wrist, or eye strain.
  • Hearing sufficient to understand conversations, both in person and on the telephone.

Working Conditions:

  • Will work in an office environment with daily contact with the public.

Salary Range:

$22.25 - $23.75/hour



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