Customer Service Representative
1 week ago
We are seeking a skilled and friendly Customer Service Representative to join our team at Burrtec, a well-established refuse and recycling collection company. As a key member of our call center team, you will provide exceptional customer service to our clients via telephone or in-person.
About the Role:
- You will be responsible for handling customer inquiries, resolving issues, and providing information about our services.
- Assist customers with starting new accounts, canceling or changing service levels, and answering basic service-related questions.
- You will effectively communicate with customers to understand their needs and provide solutions.
About Us:
Burrtec is a family-owned company that values its employees and provides a supportive work environment. We offer competitive wages and an excellent benefits package, including 401(k), medical, dental, and life insurance, as well as holidays, vacation, and PSL.
Requirements:
- Minimum one year of previous customer service experience is required.
- Prior call center experience is preferred.
Physical Demands:
- Standing and/or sitting for prolonged periods of time up to 8 hours or more per day.
- Manual dexterity and vision sufficient to operate a personal computer for long periods without experiencing abnormal hand, wrist, or eye strain.
- Hearing sufficient to understand conversations, both in person and on the telephone.
Working Conditions:
- Will work in an office environment with daily contact with the public.
Salary Range:
$22.25 - $23.75/hour
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