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Service Delivery Manager L1
2 weeks ago
Key Responsibilities
We are looking for a highly motivated and organized Service Delivery Manager L1 to join our team. In this role, you will be responsible for managing clients' IT infrastructure and ensuring smooth operation of their systems. Your primary focus will be on resolving technical issues, providing application/user access, and maintaining timely backups of important data/logs.
About the Job
You will work closely with our technical teams to identify and resolve technical issues, ensure that all service requests are addressed promptly, and maintain accurate records of client interactions. Your strong analytical skills and ability to think critically will enable you to identify and resolve complex technical problems.
About Us
At Wipro Limited, we are committed to creating an accessible, supportive, and inclusive workplace. We value diversity and provide equal opportunities to all applicants. Our company is built on a foundation of innovation, technology, and collaboration, enabling us to deliver cutting-edge solutions that meet our clients' evolving needs.
- Manage clients' IT infrastructure to ensure smooth operation of their systems
- Resolve technical issues and provide application/user access
- Maintain timely backups of important data/logs
- Work closely with technical teams to identify and resolve technical issues
