Automotive Customer Service Specialist
1 week ago
We're seeking an experienced Automotive Customer Service Specialist to join our team at Loving Auto Group. As a key role in our service department, you'll be responsible for delivering exceptional customer experiences, promoting additional services, and ensuring seamless communication between customers and technicians.
Responsibilities:
- Provide warm and welcoming greetings to service department customers, setting the tone for a positive experience.
- Listen attentively to customers' needs and translate repair requirements to technicians accurately, ensuring that their expectations are met.
- Upsell additional services using a consultative approach, always prioritizing customers' satisfaction and well-being.
- Develop and maintain accurate estimates for repairs and maintenance, providing clear explanations to customers.
- Maintain high standards of vehicle care and operation, adhering to company policies and procedures.
- Foster strong relationships with customers, ensuring their satisfaction with the service received and responding promptly to any concerns.
- Work closely with technicians to ensure that repairs are completed to the highest standard, meeting customers' expectations.
- Notify customers when vehicles are ready for pickup, confirming their satisfaction with the service received.
- Review and explain repairs and associated costs with customers, addressing any concerns or questions they may have.
- Contribute to improved CSI scores by maintaining accurate records of customer interactions and escalating issues to management as needed.
Compensation and Benefits:
- A competitive salary range of $60,000 - $80,000 per annum, based on experience.
- A comprehensive benefits package, including health insurance, dental insurance, life insurance, paid vacation, and paid holidays.
- A discount on vehicles purchased from our dealership, making it easier for you to drive away in your dream car.
About Loving Auto Group:
Loving Auto Group is a leading automotive dealership with a reputation for excellence in customer service. We offer a dynamic working environment, where talented individuals can grow and develop their careers. If you're passionate about delivering exceptional customer experiences and want to be part of a winning team, we encourage you to apply.
-
Automotive Maintenance Specialist
6 days ago
Lufkin, Texas, United States Loving Auto Group Full timeAbout the RoleWe are seeking a skilled Automotive Maintenance Specialist to join our team at Loving Auto Group. As an Automotive Maintenance Specialist, you will be responsible for inspecting and servicing vehicles with precision and speed.Key Responsibilities:Conduct thorough vehicle inspections to identify potential issuesService and maintain various...
-
Automotive Sales and Solution Specialist
1 month ago
Lufkin, Texas, United States Raceway Motors Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Automotive Salesperson/Solution Specialist to join our team at Raceway Motors. As a key member of our sales team, you will play a crucial role in helping customers find their ideal vehicle and providing exceptional customer service.
-
Automotive Sales Specialist
1 month ago
Lufkin, Texas, United States Raceway Motors Full timeAt Raceway Motors, we are seeking an ambitious and customer-focused Automotive Salesperson to join our team. As a key member of our sales department, you will play a vital role in helping customers find their dream car and providing exceptional service throughout the purchasing process.About the RoleThis is a full-time opportunity for a highly motivated...
-
Lufkin, Texas, United States Raceway Motors Full timeWe are seeking a skilled and experienced Automotive Mechanic/Technician to join our team at Raceway Motors. Located in Lufkin, we pride ourselves on offering the best selection of quality used vehicles.The ideal candidate will have a strong background in front-end work and alignments, with experience in air conditioning, heating, braking systems, electrical...
-
Automotive Sales Professional
3 weeks ago
Lufkin, Texas, United States Raceway Motors Full timeAbout the JobWe are seeking an exceptional Automotive Sales Professional to join our team at Raceway Motors. As a sales associate, you will be responsible for delivering outstanding customer service while meeting and exceeding sales targets.About the RoleThe successful candidate will possess excellent communication and interpersonal skills, with the ability...
-
Automotive Sales Representative
6 days ago
Lufkin, Texas, United States Loving Auto Group Full timeJob Title: Automotive Sales RepresentativeAbout the RoleThe estimated annual salary for this position is $60,000-$80,000. As an Automotive Sales Representative at Loving Auto Group, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesImplement and maintain dealership sales processes to...
-
Automotive Team Lead
1 week ago
Lufkin, Texas, United States Mavis Tire Supply Full timeJob Overview: Mavis Tires & Brakes at Discount Prices is seeking a full-time Automotive Assistant and Service Manager to join our team at one of our state-of-the-art automotive service and retail tire sales centers in the Lufkin, TX area.About the Position: The Assistant Manager will be responsible for the efficient operation of the repair shop. This...
-
Automotive Technician Specialist
7 days ago
Lufkin, Texas, United States Loving Auto Group Full timeJob OverviewLoving Auto Group is seeking an experienced Automotive Technician to join our team. As a family-owned dealership, we value honesty, hard work, and solid skills. Our ideal candidate will have a strong diagnostic ability, excellent communication skills, and a positive attitude.Salary and BenefitsWe offer a competitive salary of $60,000 - $80,000...
-
Automotive Mechanic
7 days ago
Lufkin, Texas, United States Loving Auto Group Full timeAbout the RoleAt Loving Auto Group, we're seeking a skilled Automotive Mechanic to join our team. This is an excellent opportunity for someone looking to kick-start their career in the automotive industry.The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience.Job ResponsibilitiesPerform Multipoint Inspections: Conduct...
-
Customer Engagement Specialist
4 weeks ago
Lufkin, Texas, United States Raceway Motors Full timeAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team at Raceway Motors. As a key member of our sales department, you will play a vital role in building strong relationships with our customers and setting appointments for vehicle test drives.Key ResponsibilitiesContacting potential customers who have expressed interest...
-
Appliance Service Specialist
6 days ago
Lufkin, Texas, United States Advanced Appliance Repair LLC Full timeJob DescriptionWe are seeking a highly skilled and motivated Appliance Service Specialist to join our team at Advanced Appliance Repair LLC. As an Appliance Service Specialist, you will be responsible for providing top-notch repair services to our customers. If you have a passion for technology and enjoy working with your hands, this could be the perfect...
-
Automotive Customer Liaison
1 week ago
Lufkin, Texas, United States Loving Auto Group Full timeJob DescriptionThe Service Advisor will play a crucial role in greeting customers, scheduling appointments, and acting as a liaison between customers and service technicians. They will also be responsible for upselling additional services, providing accurate estimates, and adhering to policies on vehicle care and operation.In addition, the Service Advisor...
-
Automotive Sales Professional
1 week ago
Lufkin, Texas, United States Hiring Winners Full timeHiring Winners is seeking a highly motivated Automotive Sales Professional to join our team at JM Chevrolet in Lufkin, TX. As a sales professional, you will be responsible for walking clients through the entire sales process, from inquiry to ownership.Key responsibilities include understanding and implementing dealership sales processes, owning every aspect...
-
Motors Technician
3 weeks ago
Lufkin, Texas, United States Raceway Motors Full timeRaceway Motors, a leading provider of quality used vehicles in Lufkin, seeks an experienced Automotive Mechanic/Technician to join our team. This is an exciting opportunity for a skilled professional to excel in a fast-paced environment and deliver exceptional customer service.About the RoleAs a front-end and alignment specialist, you will be responsible for...
-
Vehicle Service Consultant
1 week ago
Lufkin, Texas, United States Loving Auto Group Full timeKey ResponsibilitiesGreet service department customers promptly and courteously, demonstrating a positive attitude that sets the tone for a great experience.Listen to customers and clearly communicate their repair needs to our service technicians.Upsell additional services using low-pressure sales techniques, focusing on providing value rather than making a...
-
Tire Sales and Service Professional
7 days ago
Lufkin, Texas, United States Mavis Tire Supply Full timeAbout Mavis Tires & Brakes at Discount Prices: With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment, and an excellent combination of additional benefits.Job...
-
Retail Customer Service Specialist
3 weeks ago
Lufkin, Texas, United States Burlington Stores Full timeWhy Work for Burlington?Burlington Stores, Inc. offers a dynamic and supportive work environment that encourages growth and development.We pride ourselves on creating a welcoming and inclusive shopping experience for our customers, while fostering a positive and supportive work environment for our associates.Salary: $12 per hour - $12 per hourJob...
-
Automotive Leadership Role
6 days ago
Lufkin, Texas, United States O'Reilly Auto Parts Full timeThis is an exciting opportunity to join O'Reilly Auto Parts as a Paint Department Supervisor. We are seeking a motivated and experienced individual to lead our paint department team and contribute to our continued growth and success.About UsO'Reilly Auto Parts has a proven track record of growth and stability, making us a leader in the automotive aftermarket...
-
Retail Customer Experience Specialist
6 days ago
Lufkin, Texas, United States Zales Full timeZales is looking for a highly motivated Retail Customer Experience Specialist to join our team. In this role, you will be responsible for creating a positive and engaging shopping experience for our customers. As a Sales Associate/Jewelry Consultant, you will engage with customers, present merchandise, and share detailed information regarding features and...
-
Customer Service Representative
2 weeks ago
Lufkin, Texas, United States Walmart Full timeAbout the Position:We are seeking a Customer Service Representative to join our team at Walmart. This role involves providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.Responsibilities:Respond to customer inquiries and resolve any issues promptly and professionally.Process customer transactions...