Auto Body Shop Manager
5 days ago
We're seeking an experienced Auto Body General Manager to lead our team and drive success in our collision repair shop.
About the RoleAs an Auto Body General Manager, you'll be responsible for overseeing the daily operations of our shop, including estimating, sales, profitability, customer service, production, employee relations, and insurance relations. You'll work closely with our team to ensure excellent customer service, meet or exceed key performance indicators, and foster strong relationships with insurance companies and vendors.
Responsibilities- Provide exceptional customer service through all phases of the process
- Ensure company operating procedures are followed
- Meet or exceed key performance indicators, including CSI, profitability, cycle time, etc.
- Coach and develop staff, addressing any situations as they arise to maintain a positive and cooperative work environment
- Foster insurance and vendor relationships in a high-efficiency DRP environment
- Other duties as assigned
- World-class customer service skills
- 2-5+ years' experience in a similar role
- Exceptional problem-solving skills
- Proficiency with estimating systems and insurance direct repair guidelines
- Ability to lead and motivate staff to reach common goals
- I-CAR or ASE Certifications are a bonus
We offer a competitive pay plan, comprehensive benefits, including medical, prescription drug, dental, and vision insurance, 401(k) retirement plan with company match, short-term disability and life insurance, paid vacation and holidays, and continuing education opportunities.
Our unique, proven WOW Operating Way improves productivity, reduces stress, and provides team members a more consistent paycheck. We're a stable, upwardly mobile employer with a growing company, a winning culture, and an excellent work environment.
We're looking for a high-performance Body Shop Manager who is hardworking and quality-minded. If you're passionate about delivering exceptional customer service and driving business success, we encourage you to apply.
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Auto Body Shop Manager
4 weeks ago
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Auto Body Shop Manager
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Auto Body Shop Manager
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Auto Body Shop Manager
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