Data Center Technician II
1 week ago
Job Summary:
The Data Center Technician II will be responsible for providing day-to-day data center support activities, including server and network hardware installation, copper and fiber-optic cabling, and troubleshooting. The successful candidate will have a strong understanding of IT infrastructure and be able to work effectively in a team environment.
Key Responsibilities:
- Install, configure, and maintain server and network hardware
- Perform copper and fiber-optic cabling
- Troubleshoot hardware and software issues
- Monitor and respond to hardware and software issues using an industry-standard ticketing system
- Provide clear, timely, and appropriate customer communications
- Participate in the change management process, including monitoring production and preventative maintenance
Requirements:
- 2+ years of experience in rack and stack, OS provisioning, and boot strapping network devices
- Basic Linux and scripting experience, including checking out repositories from GitHub and setting up Linux environments
- Experience with O365 software and ITSM/DCIM workflow management systems
- Working knowledge of Jira or other ticketing systems, server hardware, and basic networking components and protocols
- Knowledgeable in data center practices, including fault tolerance, redundant cabling, and calculating power usage
- Able to manage server, switch, router, storage, and other hardware lifecycle processes
- Able to understand how to correctly and effectively run cabling, including power, Cat6, SM/MM fiber optic, and IB
- Strong cable management skills and experience running fiber and copper in a data center
- Basic understanding of electrical, HVAC, and cable infrastructure
- Certifications (preferred): CCNA, CCENT, CompTIA Server+, ITIL
Other Abilities/Skills:
- Able to safely lift and move a minimum of 50 pounds
- Able to be on feet majority of work day
- Fluency in both written and spoken English
- Must provide own transportation to work location(s)
- Must be able to respond to any on-call request within 1 hour
- Able to update asset management data as required, using scanners
- Strong proclivity towards multitasking and adaptivity
- Must be punctual, reliable, and have good organization skills
- Must have good interpersonal skills for working in a team environment
- Must have good time management skills, be goal-oriented to deliver good quantity/quality of work
- Able to operate material handling equipment - pallet jacks and forklifts, if certified
- Able to learn new systems, methodologies, and procedures, including different types software/hardware
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