Guitar Instrument Specialist

3 weeks ago


Kemah, Texas, United States Guitar Center Full time

About Guitar Center

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Guitar Center is a music retailer that empowers staff to find their individual sound. Our mission is to develop lifelong musicians and make a difference by enabling creatives to experience the joy of music-making.

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Our Vision

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We strive to create inclusive environments where customers come first, fulfilling our mission through exceptional service and quality work. By encouraging innovation and creativity, we foster a culture that values knowledge sharing, growth, and employee satisfaction.

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The Role

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As a Guitar Instrument Specialist, you will provide top-notch maintenance and repair services on customer-owned instruments, ensuring a positive customer experience while servicing gear with craftsmanship and maintaining store inventory. This role requires strong communication skills, attention to detail, and foundational knowledge of guitar products.

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Responsibilities

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  • Service customer-owned instruments with high-quality craftsmanship">
  • Maintain store inventory as requested">
  • Complete warranty repair work">
  • Train others in techniques and products">
  • Interact with customers, ensuring a positive customer experience">
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Requirements

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To be successful in this role, you should have:

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  • A skilled understanding of repairing guitars">
  • Foundational product knowledge of Guitar Center products">
  • Excellent customer service skills">
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What We Offer

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Guitar Center offers a competitive salary: $55,000 - $70,000 per year. Additional benefits include medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, an employee discount program, and tuition reimbursement options. If you're a musician, we offer gig leave - take time off to share your music with the world and return to your job after your tour.

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Why Guitar Center?

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We are an Equal Opportunity Employer and provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.



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