Case Manager Level III

2 weeks ago

Boston, Massachusetts, United States Urban Strategies Full time
About the Role

We are seeking a highly skilled and compassionate Case Manager Level III to join our team at Urban Strategies. As a key member of our Post Release Services team, you will be responsible for providing intensive case management services to children and their sponsors, ensuring their safety and well-being in a crisis.

Key Responsibilities
  • Manage an assigned caseload of post release services, including Levels I, II, and III.
  • Comply with US and ORR policies, procedures, and mandated timeframes.
  • Schedule and conduct interviews with care provider staff, children, and sponsors.
  • Assess safety on an ongoing basis and identify, verify, and make recommendations for additional support, resources, and information to meet a child's needs.
  • Maintain telephone contact and conduct virtual and in-person home visits with children and sponsors.
  • Provide crisis intervention services directly, safety planning as needed, and connect families to services to ensure child safety and well-being in a crisis.
  • Collaborate with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family.
  • Act as a point of contact or liaison for the child, sponsor, and external agencies.
  • Utilize trauma-focused approaches and therapeutic support to children and families with significant needs.
  • Provide culturally and linguistically appropriate services and comprehensive clinical case management services through screenings, assessments, evaluations, and providing psychoeducation to children and their sponsor.
  • Maintain appropriate documentation, safeguard confidential records, and protect personally identifiable information according to program regulations.
  • Identify and report concerns related to children and sponsors, life-changing events, and significant incidents to the supervisor and ORR.
  • Act as a mandated reporter and report abuse/neglect to child protective services.
  • Participate in training, meetings, and maintain quality improvement initiatives as recommended.
About Urban Strategies

Urban Strategies exists to equip, resource, and connect faith- and community-based organizations so that all children and families can reach their full potential. We are headquartered in Washington, D.C. and serve in the U.S. mainland, Puerto Rico, and Central America.

Requirements
  • A Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field.
  • Relevant behavioral science in which direct clinical experience is a program requirement.
  • A bachelor's in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.
  • Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma-informed clinical interventions for youth.
  • Knowledge of family preservation, kinship care, trauma-informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
  • Experience in providing Post Release Services and working with immigrant populations.
  • Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
  • Ability to handle sensitive and confidential information with discretion.
  • Fluent in English and Spanish (verbal/written). Proficiency in Microsoft Office and data entry systems.
  • A valid driver's license, available to travel to conduct in-person visits and to different areas or regions nationally.

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