Network Infrastructure Specialist

3 weeks ago


Michigan, United States Fusion IT LLC Full time
Job Summary

Fusion IT LLC is seeking a highly skilled Field Network Technician to join our team. As a key member of our technical staff, you will be responsible for assisting in the design and implementation of complex network infrastructures, providing technical support to team members, and ensuring the smooth operation of our internal systems.

Key Responsibilities
  • Assist in the design and implementation of engineered Layer 2 network solutions, including wireless, WAN, and LAN connectivity, routers, firewalls, and security.
  • Support the development of disaster recovery solutions for client networks.
  • Provide IT support for internal systems and network infrastructure.
  • Assist with the administration and maintenance of remote monitoring and management systems.
  • Document computer systems and network infrastructure.
Additional Responsibilities
  • Work effectively in a team environment and communicate technical information to non-technical staff.
  • Provide secondary support for Microsoft-based OS systems environments.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Document internal processes and procedures.
  • Enter time and expenses in ConnectWise as incurred.
Requirements
  • Professional IT certifications, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP.
  • Above-average interpersonal skills, including telephony skills, written communication, and documentary skills.
  • 2-5 years of experience supporting and engineering layer 2 network and data systems infrastructure in the field or on-site.
  • Technical diagnostic skills for providing effective resolution.
  • Ability to multi-task and adapt to changes quickly.
Compensation and Benefits

Fusion IT LLC offers a competitive salary and benefits package, including health, dental, vision, short and long-term disability, life insurance, paid time off, holidays, and a matching retirement plan. We also promote professional and personal growth with certification incentives and other programs.



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