Clinical Operations Coordinator

2 weeks ago


Lancaster, New Hampshire, United States North Country HealthCare Full time
About the Role

We are seeking a highly skilled Clinical Operations Coordinator to join our team at North Country Healthcare. As a key member of our clinical operations team, you will play a vital role in ensuring the smooth operation of our physician offices.

Job Summary

The Clinical Operations Coordinator will be responsible for coordinating the day-to-day operations of our physician offices, including scheduling appointments, verifying patient information, and handling central switchboard functions. This is a dynamic role that requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Scheduling appointments and managing patient flow
  • Verifying patient information and obtaining signatures for consent to treat
  • Handling central switchboard functions, including answering phones and forwarding calls
  • Processing documents and referrals
  • Providing exceptional customer service to patients and staff
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Basic office skills, including PC, typing/keyboarding, and phone experience
  • Familiarity with the healthcare environment and medical terminology
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
Compensation and Benefits

The estimated salary for this role is $50,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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