Service Advisor

5 days ago


Folsom, California, United States Folsom Chevrolet Full time
Job Title: Service Advisor

At Folsom Chevrolet, we are seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Maintain a high level of customer satisfaction by providing accurate and timely information about service work.
  • Communicate effectively with customers to understand their needs and preferences.
  • Work closely with the service team to ensure seamless communication and efficient workflow.
  • Monitor and analyze quality control reports to identify areas for improvement.
  • Develop and maintain strong relationships with customers to encourage repeat business and referrals.
Requirements:
  • Associate's degree or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR).
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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