Event Experience Specialist

4 days ago


Louisville, Kentucky, United States Cholowa Promotions Full time
Customer Service Role

We are seeking a skilled Sales and Support Representative to join our team in Louisville, KY. As a key member of our team, you will engage with customers at various events, providing exceptional customer service and representing our brand with professionalism and enthusiasm.

In this role, you will have the opportunity to develop strong relationships with customers, understand their needs, and provide tailored solutions to meet those needs. Your ability to thrive in a fast-paced environment will make you a valuable asset to our organization.

With a competitive salary ranging from $45,000 to $55,000 per year, depending on experience, and opportunities for performance-based bonuses, you will be rewarded for your hard work and dedication. Our company culture is dynamic and supportive, with ongoing training and development opportunities to support your career growth.

**Responsibilities:**
  • Provide exceptional customer service and represent our brand with professionalism and enthusiasm.
  • Assist customers with questions, education & sales, ensuring a positive experience at every interaction.
  • Actively listen to client needs & feedback.
  • Collaborate with team members & always have a student mentality – ready to learn and grow every day.
  • Maintain up-to-date knowledge of products, and company policies to effectively address customer needs and inquiries.

Requirements:

* Previous experience in customer service, sales, or event management preferred – we offer full/paid training

Benefits:

* Competitive salary: $45,000 - $55,000 per year

* Ongoing training and development opportunities to support your career growth

* Dynamic and supportive company culture

* Opportunity for advancement within the company as we continue to expand and grow

* Opportunities for company-paid travel across the US

**Company Overview:**

Cholowa Promotions is an event management & promotions company that specializes in running promotional events for nonprofit organizations. Our mission is to connect these organizations with caring audiences through events in Louisville, KY.

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