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Technical Services Specialist

2 weeks ago

Pasadena, California, United States Software Guidance and Assistance, Inc. Full time

Technical Services Specialist Wanted for High-Tech Environment

Software Guidance and Assistance, Inc., a cutting-edge technology and resource solutions provider, seeks a seasoned Technical Services Specialist to join our elite team. If you're passionate about solving complex technical challenges, we want to hear from you

In this pivotal role, you'll be responsible for maintaining the smooth operation of our clients' computer equipment and systems. Your exceptional problem-solving skills, paired with your ability to communicate effectively with clients, make you the ideal candidate for this position.

Responsibilities:

  • Install, configure, and troubleshoot hardware, software, and other related equipment or systems
  • Develop and maintain comprehensive documentation for IT processes and procedures
  • Collaborate with other Technical Services Specialists to ensure seamless delivery of high-quality services
  • Continuously evaluate the needs of clients to identify areas for improvement and implement corrective actions as necessary
  • Provide expert-level technical support to office and remote clients via phone, email, or in-person visits
  • Stay up-to-date with the latest technological advancements and adapt them into our operations to stay ahead of the competition

Requirements:

  • Demonstrated expertise in Microsoft Windows desktop OS, Microsoft Office Suite, and Adobe Acrobat
  • Proven track record of success in troubleshooting and resolving complex technical issues
  • Ambition to continuously develop and refine your technical skills

Ready to take your career to the next level? Join our dynamic team and experience the thrill of working in a fast-paced, innovative environment. We're committed to fostering growth and offering opportunities for advancement. Don't miss out on this chance to become a part of something truly special.

At Software Guidance and Assistance, Inc., we pride ourselves on our commitment to quality, customer satisfaction, and innovation. Our state-of-the-art facilities and cutting-edge technology allow us to deliver unparalleled services that exceed our clients' expectations. As a valued member of our team, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional development. Join us today and embark on a journey of discovery, creativity, and collaboration.