Aviation Operations Specialist

7 days ago


Plano, Texas, United States Atlantic Aviation Full time
Job Overview
Atlantic Aviation, a leading FBO network, seeks an Aviation Operations Specialist to support Commercial efforts. This role involves maintaining accurate customer data within internal and external CRM systems. The ideal candidate will possess analytical and administrative skills, with experience in FBO management and CRM software. They will be responsible for ensuring data completeness and accuracy, identifying areas for process improvement, and collaborating with cross-functional teams.

Key Responsibilities
  • Maintaining accurate customer contacts within internal (JetStream) and external CRM systems.
  • Regularly reviewing accounts and working with relevant JetStream/ BI teams to make necessary updates.
  • Conducting extensive customer research to confirm accurate contact details and identify key decision-makers.

Required Skills and Qualifications
  • Minimum 2+ years' experience in FBO management preferred; established relationships with key clients or previous CRM experience a plus.
  • Proficient in Excel, Word, PowerPoint, and internal reporting sources, including PowerBI reports and JetStream database.
  • Skilled at reading and interpreting contracts.
  • Independent thinker and self-motivated worker with advanced planning, organization, critical thinking, decision-making, attention to detail, and communication skills.

Compensation and Benefits
  • A competitive salary of $75,000 - $90,000 per year, commensurate with market / experience.
  • Collaborative and collegial working environment.
  • An excellent company-provided benefits package including paid time off, 401(k), contributory medical and other insurance plans.


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