State Farm Agent Customer Liaison
4 days ago
Troy Mathews - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. As a Receptionist - State Farm Agent Team Member, you will play a vital role in supporting our team's efforts to deliver top-notch customer experiences.
Salary and Benefits
We offer a competitive salary of approximately $42,000 per year, along with a comprehensive benefits package that includes 401(k), paid time off, and training & development opportunities.
Job Responsibilities
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Required Skills and Qualifications
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
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