State Farm Agent Customer Liaison

4 days ago


Kenner, Louisiana, United States Troy Mathews - State Farm Agent Full time
Job Overview

Troy Mathews - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. As a Receptionist - State Farm Agent Team Member, you will play a vital role in supporting our team's efforts to deliver top-notch customer experiences.


Salary and Benefits

We offer a competitive salary of approximately $42,000 per year, along with a comprehensive benefits package that includes 401(k), paid time off, and training & development opportunities.


Job Responsibilities
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.

Required Skills and Qualifications
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.


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