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HR Operations Specialist

2 months ago

Port Saint Lucie, Florida, United States Sandpiper Bay Resort Full time
Job Overview

Position Summary:

An effective HR Operations Specialist is expected to demonstrate initiative with minimal oversight, work collaboratively within a team, and engage in team initiatives. The role requires prioritization of tasks aligned with team objectives, exceptional organizational skills, and the ability to communicate workflows and priorities clearly while maintaining a professional demeanor.

Core Responsibilities:

Talent Acquisition & Orientation:

  • Support the talent acquisition process by advertising job openings, managing applications, coordinating interviews, and overseeing the onboarding of new employees.

Employee Training & Growth:

  • Assist in the planning and execution of training programs, workshops, and other professional development opportunities.

Human Resources Management:

  • Serve as the primary HR contact for all employee-related inquiries.
  • Manage and report on Workers Compensation claims.
  • Coordinate and ensure the timely processing of all onboarding documentation.
  • Ensure completion of benefit enrollment forms within specified deadlines.
  • Provide solutions for staff inquiries regarding systems, policies, and procedures.
  • Ensure compliance with I-9 regulations.
  • Process and monitor FMLA requests.
  • Maintain accurate HR records and databases, ensuring confidentiality and integrity of employee information.

Employee Benefits Administration:

  • Oversee all employee benefit programs, including health, dental, vision, disability, COBRA, and retirement plans.
  • Deliver informative benefit presentations to new hires during the onboarding process and assist with enrollment and eligibility determinations.
  • Support employees with inquiries related to FMLA, benefits, claims, and plan modifications. Address questions regarding plan provisions, enrollment, and status changes. Facilitate employee enrollment with benefit providers and manage life event changes.
  • Assist in the monthly reconciliation of benefit invoices.
  • Ensure accuracy in benefit enrollments and reporting to vendors.

General Employee Assistance:

  • Act as the main point of contact for all HR-related matters.
  • Provide payroll support as necessary.
  • Generate reports on a weekly, monthly, and as-needed basis.
  • Effectively manage multiple projects concurrently.
  • Approach all tasks with a proactive mindset and a positive attitude.
  • Lead and assist with various HR functions, projects, and responsibilities as assigned by management.

Qualifications:

Preferred Experience:

  • 2-5 years of experience in Human Resources within an organization of 200+ employees.
  • Strong understanding of benefits management processes.
  • Experience with HR compliance initiatives and a willingness to engage in People-related projects.
  • Exceptional problem-solving, organizational, and follow-through skills, with a keen attention to detail.
  • Ability to collaborate effectively in a team environment and maintain positive relationships with internal and external stakeholders.
  • Exhibit integrity, reliability, and sound judgment, with a proven ability to handle sensitive information discreetly.
  • Strong written and verbal communication skills, with the ability to build trusted relationships with team members at all levels.
  • Detail-oriented, committed to confidentiality, and passionate about providing accurate and knowledgeable support to employees.
  • Proficient with technology and adaptable to new systems.
  • Open to receiving and providing constructive feedback.

Education:

  • Bachelor's degree or certification in Human Resources is preferred.
  • Bilingual candidates are preferred.