Healthcare Registration Specialist
2 months ago
UF Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.
Key Responsibilities- Perform all registration functions, including creating or confirming medical records and account numbers.
- Expedite and provide healthcare access through accurate gathering of demographic, sponsorship, or guardian data, insurance, financial, and statistical information from various sources.
- Process patient/observation admissions for hospital emergency departments.
- Ensure reimbursement for services rendered through electronic verification of insurance eligibility/benefits, obtaining insurance authorization within required time frames, identification, and collection of patient financial obligations.
- Use third-party payer resources to verify eligibility, gain authorizations, and check financial obligations.
- Decrease account receivables by following established guidelines, regulations, and policies during the registration process to increase the facility's first pass yield percentage and decrease account denials.
- Contribute to the facility's point of service by creating estimates and collecting any monies due at the time service is rendered.
- Obtain necessary regulatory signatures for consent for treatment, financial responsibility agreements, and HIPAA requirements.
- Consult and communicate with other hospital departments as required to maintain efficient patient care.
- Use the Passage point system to screen visitors and create security badges.
- High school diploma or equivalent.
- One (1) year of clerical experience in a patient or public contact setting OR six months experience in a health-related business office or third-party payor group.
- College-level work and a working knowledge of medical and insurance industry terminology are preferred.
- Demonstrated work experience that required performing multiple tasks simultaneously, recognizing and adjusting to changing priorities, making timely decisions with good judgment, and working independently of direct supervision.
- Proficiency in applications as well as demonstrated ability to work with multiple computer systems is preferred.
- Demonstrate exceptional verbal analytical and written communication skills.
- Must be adaptable, tactful, and able to work well under pressure.
- Must demonstrate an understanding of the 'first impression' position and the need for appropriate dress, attitude, and concern associated with the position.
- Ability to work scheduled weekend shifts on a rotating basis in addition to regularly scheduled shifts.
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