Healthcare Registration Specialist

2 months ago


Gainesville, Florida, United States UF Health Full time
Job Summary

UF Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring seamless patient access to our healthcare services.

Key Responsibilities
  • Perform all registration functions, including creating or confirming medical records and account numbers.
  • Expedite and provide healthcare access through accurate gathering of demographic, sponsorship, or guardian data, insurance, financial, and statistical information from various sources.
  • Process patient/observation admissions for hospital emergency departments.
  • Ensure reimbursement for services rendered through electronic verification of insurance eligibility/benefits, obtaining insurance authorization within required time frames, identification, and collection of patient financial obligations.
  • Use third-party payer resources to verify eligibility, gain authorizations, and check financial obligations.
  • Decrease account receivables by following established guidelines, regulations, and policies during the registration process to increase the facility's first pass yield percentage and decrease account denials.
  • Contribute to the facility's point of service by creating estimates and collecting any monies due at the time service is rendered.
  • Obtain necessary regulatory signatures for consent for treatment, financial responsibility agreements, and HIPAA requirements.
  • Consult and communicate with other hospital departments as required to maintain efficient patient care.
  • Use the Passage point system to screen visitors and create security badges.
Requirements
  • High school diploma or equivalent.
  • One (1) year of clerical experience in a patient or public contact setting OR six months experience in a health-related business office or third-party payor group.
  • College-level work and a working knowledge of medical and insurance industry terminology are preferred.
  • Demonstrated work experience that required performing multiple tasks simultaneously, recognizing and adjusting to changing priorities, making timely decisions with good judgment, and working independently of direct supervision.
  • Proficiency in applications as well as demonstrated ability to work with multiple computer systems is preferred.
  • Demonstrate exceptional verbal analytical and written communication skills.
  • Must be adaptable, tactful, and able to work well under pressure.
  • Must demonstrate an understanding of the 'first impression' position and the need for appropriate dress, attitude, and concern associated with the position.
  • Ability to work scheduled weekend shifts on a rotating basis in addition to regularly scheduled shifts.


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