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Guest Experience Coordinator Flexible
1 week ago
Job Overview: Best Western is seeking a skilled Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional guest experiences by handling daily reservations, managing room assignments, and processing guest check-outs.
Key Responsibilities: Maintain accurate records of guest information; take same-day and future reservations as needed; know room locations, types, and rates; register arriving guests and assign rooms; process guest check-outs and handle monetary transactions.
Requirements: Strong communication and organizational skills; ability to work in a fast-paced environment; knowledge of hotel operations and procedures.