Room Attendant

4 days ago


Centralia, Washington, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Great Wolf Lodge. As a Room Attendant, you will be responsible for ensuring the cleanliness and organization of our guest rooms, providing exceptional customer service, and maintaining a safe and healthy environment for our guests.

Key Responsibilities
  • Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replenishing supplies
  • Utilize chemicals safely and effectively, following all material safety data sheets
  • Restock and maintain a clean and organized housekeeping cart with sufficient supplies
  • Report maintenance issues and document lost and found items
  • Communicate with guests in a professional and friendly manner
  • Conserve energy by closing shades and draperies, and adjusting temperature settings in unoccupied rooms
  • Report hazardous conditions in the work area or equipment to a supervisor
Requirements and Qualifications
  • Ability to work flexible schedules, including nights, weekends, and holidays as needed
  • Successful completion of a criminal background check and drug screen
  • Prior experience in housekeeping, sanitation, laundry operations, or guest services is preferred
  • Excellent customer service and oral communication skills
Benefits
  • Medical, dental, and vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave

Great Wolf Lodge is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.



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