We are a leading provider of secure and GDPR-compliant solutions, specializing in adaptive encryption technology. Our innovative approach enables customers to fulfill their data protection obligations and simplify communication with external recipients.

• A diverse range of tasks, including customer-related and in-house technical issues, as well as active involvement in our process development
• A flexible work model with no need for external appointments
• Modern workspaces and a high openness to innovation
• Flexible working hours and a regular workplace in a central location
• Regular team events and opportunities for professional growth

• Support customers or their IT department from order receipt to provision and configuration of our solution
• Gather customer requirements and implement the best possible product configuration based on their existing infrastructure
• Collaborate with our product management, sales, and IT teams to continuously improve our solution and internal processes
• Assist our support team with technical special cases and specific customer inquiries in the area of 2nd & 3rd level support

• Strong technical skills and experience in cybersecurity and encryption
• Excellent communication and problem-solving abilities
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and critical thinking skills