Retail Front End Lead

4 weeks ago


Charleston, South Carolina, United States Burlington Full time

Customer Service Lead Role

As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives and inspiring associates to provide exceptional customer service. You will ensure a customer-first focus is a top priority while maintaining a neat and orderly front end area, troubleshooting issues with registers and transactions.

Key Responsibilities:

  • Maintain a customer-first focus and deliver a consistently great experience to all customers.
  • Lead day-to-day customer service initiatives and inspire associates to provide exceptional customer service.
  • Troubleshoot issues with registers and transactions.
  • Work a flexible schedule including early mornings, nights, weekends, and holidays as required.

What We Offer:

  • A competitive wage and flexible hours.
  • An associate discount.
  • Part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
  • Part-time associates may also be eligible for up to 4 hours of paid time off annually, up to 8 paid holidays, and paid sick time in accordance with applicable law.

Our Culture:

We are a rapidly growing brand that provides a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities where we live and work every day.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.



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