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Dental Operations Manager

1 month ago

Springfield, Illinois, United States Aspen Dental Full time
About Aspen Dental

At Aspen Dental, we prioritize our patients' needs and provide a supportive work environment for our team members.

Job Summary

We are seeking a skilled Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless patient experiences and contributing to the overall success of our practice.

Key Responsibilities
  • Provide exceptional patient service with compassion and care, adhering to company policies and procedures, government regulations, and dental board standards.
  • Work collaboratively with other team members to deliver outstanding patient care.
  • Consult with patients on treatment options, verifying insurance payment and collection to ensure high-quality care.
  • Supervise and reinforce daily tasks and priorities of the non-clinical team under the direction of the Manager.
  • Review data daily to evaluate the impact on the practice and make informed decisions.
  • Oversee scheduling and confirming patient appointments, verifying insurance payment, collection, balance nightly deposits, and credit card processing.
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
  • Demonstrate analytical thinking and a premium on leveraging data.
  • Organized and detail-oriented.
About Us

Aspen Dental-branded practices are independently owned and operated by licensed dentists. We receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

We are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.