Team Member
4 days ago
We're a fast-casual restaurant chain serving up delicious chicken wings, fingers, sandwiches, and salads. If you're passionate about providing excellent customer service and working in a fun, dynamic environment, we'd love to hear from you
As a Team Member at Zaxby's, you'll be responsible for assisting with front of house or back of house operations. This may include taking orders, preparing food, maintaining a clean and safe environment, and providing exceptional customer service.
**Job Qualifications**
- Must be 16 years of age or older
- Must be eligible to work in the United States
- Sense of urgency
**Benefits**
- FREE meals on the clock
- 50% discount for you and immediate family when not on the clock
- Eligible for 401k after 1 year of employment
- Team member referral bonus
- Flexible Hours
- College/tuition reimbursement -- up to $250 per semester
- Health insurance offered if average 30+ hours over past year
**Responsibilities**
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
- Zaxby's Front of House or Back of House Development Plan
- Hands-on stations training
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Assist with preparation of food
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby's brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Accurately complete, package, and present guest orders
- Other work assigned
**Capabilities Requirement**
- Sit, stand, and walk continuously
- Occasionally stoop, bend, crouch, or climb, including the use of ladders
- Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
- Continuous use of hands and wrists for grasping and fine manipulation
- Communicate proficiently through speech, reading, and writing
- Maintain effective audio-visual perception and judgement to observe and respond to the environment
- Work in an environment that features hot and cold temperature variations and exposure to food allergens
- Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Zaxby's is a fast-casual restaurant chain offering a variety of delicious menu items. We're passionate about providing excellent customer service and working in a fun, dynamic environment.
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