Retail Associate

4 weeks ago


Sevierville, Tennessee, United States Skyland Ranch Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate to join our team at Skyland Ranch. As a Retail Associate, you will provide exceptional customer service, assist guests with selecting and purchasing souvenir and other items, and maintain a welcoming atmosphere for our guests and a great work environment for your fellow team members.

Key Responsibilities
  • Provide friendly and efficient customer service to guests
  • Assist guests with selecting and purchasing souvenir and other items
  • Maintain stock and displays, as well as general housekeeping of the retail area
  • Process transactions accurately and efficiently using our Point-of-Sale system
  • Identify and handle any customer concerns and complaints, involving Management when necessary
Requirements
  • Welcomes customers promptly with a professional and friendly attitude
  • Approaches guests to offer suggestions and recommendations
  • Able to answer guest questions on all items in the retail area and offer any assistance needed
  • Participate in upsell strategies as directed by management to include sales, promotions, and policies
  • Properly operate the Point-of-Sale system and efficiently and accurately handle cash and other forms of payment


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