Customer Service Representative Evening Shift

4 days ago


Minot, North Dakota, United States Enerbase Full time
Be Part of Our Convenience Store Team as a Customer Service Representative

We are looking for an enthusiastic and results-driven Cashier/CSR to join our team at Enerbase, a local cooperative operating several convenience stores in Minot. As a key member of our sales floor team, you will provide top-notch customer service and ensure a seamless store experience.

About the Role
  • This is a part-time position with approximately 20-25 hours per week, working mainly evening shifts (5pm-10pm), including weekends and holidays.
  • The estimated annual salary for this role is approximately $25,000-$30,000, based on experience and qualifications.

In this position, you will handle customer transactions, answer questions, and offer assistance in a friendly and professional manner. You will also contribute to maintaining a clean and organized store environment, including stocking shelves and ensuring product availability.

Responsibilities
  1. Customer Support: Offer superior customer service by greeting customers, answering queries, and resolving any issues or complaints efficiently and professionally.
  2. Cash Management: Process transactions, provide change, and maintain accurate sales records.
  3. Store Maintenance: Ensure the store's cleanliness and organization, including restocking shelves and maintaining product availability.
  4. Promotion: Promote and upsell cooperative products, services, and promotions to customers.
  5. Safety: Comply with all safety protocols and guidelines to create a safe and secure environment for staff and customers.
Requirements
  • A high school diploma or equivalent is mandatory.
  • Prior experience in a customer-facing role is beneficial.
  • Excellent communication and interpersonal skills are crucial.
  • Attention to detail and accuracy in cash handling are essential.
  • Ability to work in a fast-paced environment and multitask effectively is required.
  • Familiarity with Point of Sale (POS) systems is advantageous.
Benefits

Enerbase provides a comprehensive benefits package to full-time employees, including medical, dental, vision, short-term disability, long-term disability, and life insurance. We also offer a generous PTO package and paid holidays.

Please note that this job description may be subject to change based on business needs.



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