Cybersecurity Specialist Network Architect

3 weeks ago


Washington, United States ManTech Full time
Cybersecurity Specialist Network Architect

We are seeking a highly skilled Cybersecurity Specialist to join our team in Washington, DC.

Job Description:
  • Key Responsibilities:
    • Lead Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues.
    • Conduct advanced hardware and software analysis including product research, evaluation, testing, and recommendations.
    • Install, configure, and troubleshoot equipment, including servers, desktops, laptops, printers, and LAN devices.
    • Provide expert-level on-site and off-site hardware and software support throughout the deployment lifecycle of assigned missions.
    • Oversight of software applications to streamline business operations.
    • Support IT system installations, moves, and office consolidations at field sites.
    • Trial or pilot new applications or systems to assess their effectiveness.
    • Offer desk-side support to executive-level users and manage HW/SW installations, moves, additions, and changes (IMAC).
    • Support critical incident sites and special events.
Requirements:
  • A bachelor's degree in Computer Science or Management Information Systems, or equivalent experience.
  • 8+ years of extensive experience in computer hardware, software, networking systems, and implementation, configuration, use, and troubleshooting of computer systems.
  • Strong troubleshooting skills with the ability to effectively manage multiple tasks and resolve complex issues with enterprise hardware.
  • Experience in managing, testing, and deploying security patches, COTS software updates, group policy, and STIGs.
  • Availability to respond to critical incidents or service requests on a 24/7 basis.
  • Excellent communication, customer service, organizational skills, and attention to detail.
Benefits:
  • A competitive salary range: $120,000 - $180,000 per year, depending on experience.
  • Benefits package including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development.


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