Cybersecurity Specialist Network Architect
3 weeks ago
We are seeking a highly skilled Cybersecurity Specialist to join our team in Washington, DC.
Job Description:- Key Responsibilities:
- Lead Tier 1, 2, and 3 HW/SW troubleshooting support for Service Desk issues.
- Conduct advanced hardware and software analysis including product research, evaluation, testing, and recommendations.
- Install, configure, and troubleshoot equipment, including servers, desktops, laptops, printers, and LAN devices.
- Provide expert-level on-site and off-site hardware and software support throughout the deployment lifecycle of assigned missions.
- Oversight of software applications to streamline business operations.
- Support IT system installations, moves, and office consolidations at field sites.
- Trial or pilot new applications or systems to assess their effectiveness.
- Offer desk-side support to executive-level users and manage HW/SW installations, moves, additions, and changes (IMAC).
- Support critical incident sites and special events.
- A bachelor's degree in Computer Science or Management Information Systems, or equivalent experience.
- 8+ years of extensive experience in computer hardware, software, networking systems, and implementation, configuration, use, and troubleshooting of computer systems.
- Strong troubleshooting skills with the ability to effectively manage multiple tasks and resolve complex issues with enterprise hardware.
- Experience in managing, testing, and deploying security patches, COTS software updates, group policy, and STIGs.
- Availability to respond to critical incidents or service requests on a 24/7 basis.
- Excellent communication, customer service, organizational skills, and attention to detail.
- A competitive salary range: $120,000 - $180,000 per year, depending on experience.
- Benefits package including health insurance, retirement plan, and paid time off.
- Opportunities for professional growth and development.
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