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Imaging Support Specialist

2 months ago


Knightdale, North Carolina, United States WakeMed Full time
About WakeMed

WakeMed Health & Hospitals is a leading provider of health services in Wake County, committed to improving the health and well-being of our community. With a rich history dating back to 1961, we strive to deliver outstanding and compassionate care.

Job Summary

The Imaging Assistant plays a vital role in supporting the Radiologists and clinical staff in the day-to-day operations of image acquisition, storage, routing, and retrieval. This position requires a strong understanding of software applications, downtime, imaging routing, storage, and retrieval, as well as effective communication with providers, clinical staff, and other customers.

Key Responsibilities
  • Monitor PACS, EPIC, and PowerShare work lists to assist Radiologists and clinical staff as needed.
  • Facilitate communication to providers, clinical staff, and other customers regarding imaging-related matters.
  • Assist in other ancillary Imaging departments with patient arrival, image storage, image retrieval, and image viewing.
Requirements
  • Customer Service Required
  • Clinical - Radiology or Direct Position Experience Preferred
  • High School Diploma or Equivalent Required
  • Associate's Degree in a Related Field Preferred
Work Schedule

Days/Evenings, 6:30am-5:00pm, 10:00am-8:30pm, and 7:00am-7:00pm

Weekend and Call Requirements

As Needed, None